Privacy Policy
Privacy Policy for The Ultimate Relay App
At Relay, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our mobile application (“App”). By using Relay, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our App, including:
a. Personal Information:
When you create an account or use the App, we may collect personal information such as:
Name
Email address
Phone number
Profile picture (optional)
b. Usage Data:
We collect information on how the App is accessed and used. This may include:
Device information (e.g., device type, operating system, mobile network)
Log data (e.g., IP address, device identifiers, and activity logs)
Location data (if you permit access to your location)
Usage patterns (features used, time spent in the app, etc.)
c. Cookies and Tracking Technologies:
Relay uses cookies, web beacons, and other tracking technologies to track activity in the App and store certain information. These technologies help us improve the performance and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the App and its features
- To communicate with you regarding your account or other inquiries
- To personalize your experience with the App
- To monitor usage trends and performance metrics
- To send promotional materials, newsletters, or notifications (if you opt-in)
- To detect, prevent, and address technical issues and security concerns
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your data in the following situations:
With Service Providers: We may share your information with trusted third-party vendors and service providers who help us run our App (e.g., cloud hosting, analytics services, etc.). These service providers are obligated to use your information only to provide services to us and are required to protect your data.
For Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred. We will notify you via email or a prominent notice on our app before your data is transferred or becomes subject to a different privacy policy.
4. Your Rights and Choices
a. Access and Correction:
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
b. Data Deletion:
You can delete your account at any time through the settings in the app or by contacting us. Upon deletion, we will remove your data from our servers, unless otherwise required by law.
c. Opt-Out of Marketing Communications:
If you no longer wish to receive marketing emails or notifications from us, you can opt-out by following the unsubscribe instructions in the communication or by contacting us.
d. Location Data:
If you have granted the App access to your device’s location data, you can disable location tracking through your device settings at any time.
5. Security of Your Information
We take reasonable precautions to protect your personal data. However, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Children’s Privacy
Relay does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete such information as soon as possible.
7. International Data Transfers
If you are using the App from outside [Country Name], please be aware that your data may be transferred to, stored, and processed in countries other than your own. By using the App, you consent to the transfer of your information to countries that may have different data protection laws.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.